My Training Bangalore
Better Education


Microsoft Dynamics CRM Training in Bangalore

Home > Microsoft Dynamics CRM Training

Microsoft Dynamics CRM Training in Bangalore offered by My Training Bangalore is focused on providing you with the Best Microsoft Dynamics CRM Course in Bangalore where we train all our students from the Basic Level of Training where we teach all the basic concepts to make our students thorough with all the Basics to the advanced level. All these training is undergone not only theoretically but also are executed on the real-time basis.

Our Microsoft Dynamics CRM Course in Bangalore is the best course which is taken by most of the IT Professionals who are working in the programming Field. So, do not miss this great opportunity to learn and to grow in Microsoft Dynamics CRM by taking our best Microsoft Dynamics CRM Training in Bangalore only at My Training Bangalore which is the Best Microsoft Dynamics CRM Training Institute in Bangalore, where we focus on each and every student individually. My Training Bangalore would be named as one of the Best Training institutes to learn Microsoft Dynamics CRM and all the concepts of Microsoft Dynamics CRM Applications.


Classroom Batch Training

Online Training

One To One Training

Customized Training

Quick Enquiry

Quick Enquiry

Best Microsoft Dynamics CRM training in Bangalore


We have a very good staff consisting of professionals and skilled Trainers with a very good experience. We help you to build your career by providing you with all the required skills which will make you ready as per the industrial standards. We mainly train students on Basic fundamentals to Expert level. The Microsoft Dynamics CRM Courses will help you to boost your knowledge and skills which will help you to improve and to become a very good and successful Microsoft Dynamics CRM Professional.

Learn Microsoft Dynamics CRM in Bangalore at My Training Bangalore

Information Technology field’s demands are increasing every day and there are very less skilled professionals whereas the competitions are getting more and higher. The demand for Microsoft Dynamics CRM never reduces and Microsoft Dynamics CRM Course is one of the best course which is always in demand and which produces many vacancies every year. Especially, the demand for Microsoft Dynamics CRM training is always at its peak and the level of demand continues to grow gradually and they need some special quality to achieve what they are really looking for in a candidate.

Microsoft Dynamics CRM is a customer relationship management software package developed by Microsoft. This is made to mainly focus on Sales, Marketing, and Service (help desk) sectors, but Microsoft has been marketing Dynamics CRM as a CRM platform. It is a part of the Microsoft Dynamics family of business applications.

Dynamics CRM is a server-client application, which is primarily an IIS-based web application which also supports extensive web services interfaces.

Microsoft Dynamics CRM tools make all the functions easier and they help in:

  • Centralize customer information
  • Automate marketing interactions
  • Provide business intelligence
  • Facilitate communications
  • Track sales opportunities
  • Analyze data
  • Enable responsive customer service

Utilize these Benefits which you can gain only through learning Microsoft Dynamics CRM through the Best Institute i.e. My Training Bangalore and get a kick-start to your Carrer by getting placed for the role of in any of the Best IT Firms or Companies.

This training course and its topics are designed with the help of several working professionals. After finishing this training you will be able to solve all the problems, which will be the real-time scenarios in all companies, very easily.

While Completion of the course, we will be covering majorly all the topics like Introduction, Implementing and Managing Marketing Campaigns, Analysis, Reporting and Goals, Sales Management in Microsoft Dynamics, Working with the Product Catalog, Sales Order Processing, Analysis, Reporting and Goals, Service Management in Microsoft Dynamics, Working with Cases and Contracts, Using the Knowledge Base, Working with Teams and Queues, Analysis, Reporting and Goals.

Why Microsoft Dynamics CRM Training at My Training Bangalore

Since Microsoft Dynamics CRM is in huge Demands in all the MNC IT Companies as the demand for it is growing and rising Each and Every Day and Microsoft Dynamics CRM Professionals are having a huge Demand and Value in the Market. All the companies have started implementing up all the Microsoft Dynamics CRM-Based software and Developers in their respective fields and in such a condition, it is always better to boost your career and keeping yourself upgraded by learning and taking Microsoft Dynamics CRM Course in Bangalore only at My Training Bangalore.

Benefits of Microsoft Dynamics CRM Tutorials

One of the best benefits of using Microsoft Dynamics CRM is, it is cost-effective, easy and due to which every business is trying to implement it. At this phase of time, it would really be a very good choice to take Microsoft Dynamics CRM Training from My Training Bangalore.

Microsoft Dynamics CRM Plays a Vital role in every IT and Programming Industry because it has the power to transform the business world and execute all the works easily and in a faster way with less number of resources. The Employees are getting more engaged in work with the help of Microsoft Dynamics CRM. You can expect to get a very good package as a Microsoft Dynamics CRM Professional.

My Training Bangalore provides Microsoft Dynamics CRM Training in Bangalore which you should take to set a goal and build your career. There is a lot of scope in Microsoft Dynamics CRM and our institute is mainly focusing on the students who are willing to upgrade their skills and trying to be competitive. Our trainers are some of the most knowledgeable in the industry with profound empirical knowledge and an enviable proficiency in theories. By following a student-centric approach to teaching, they have been ensuring impeccable learning outcomes in students.

Our IT Training Institute who are providing the best IT Courses in Bangalore as we offer all the popular courses training which is very much in demand and are booming at these present industrial scenarios far as industry needs and standards are concerned. We always intend to provide the best training to all our student in Bangalore so that they can start their career or switch their career to any desired stream. Our Institute will always provide all kinds of support and help to build all our students career. Our Trainers as well are very supportive and friendly with all the students and provide them daily assignments and keep them updated with all the latest topics with it

Do not miss this great opportunity and grab it by enrolling your name with us and take our Microsoft Dynamics CRM Course as this would help you to grow in your career. Taking Microsoft Dynamics CRM Training from a reliable and renowned institute will help you to learn a lot from your Microsoft Dynamics CRM coaching classes. Microsoft Dynamics CRM training Bangalore is reliable, and when you join My Training Bangalore, you ensure all-round development for yourself in this field.

Opportunities: Microsoft Dynamics CRM Jobs in Bangalore

The main reason for choosing Microsoft Dynamics CRM and getting a Microsoft Dynamics CRM certification course done is, it opens up a multitude of career avenues for you. And that is probably the reason this course is so much in demand and other parts of the world. And when it comes to job opportunities, there is a range of designations that you can fill starting from Microsoft Dynamics CRM Developer to Microsoft Dynamics CRM Project Manager.

Some of the major benefits of choosing Microsoft Dynamics CRM Training are:

  • You can Develop your skills & build your portfolio by learning with us
  • You will learn how to Use problem-solving skills
  • You can Get all the information about the opportunities in various sections
  • You can also gain some experience in the working environment as you will get an opportunity to work in real time and do all the implementation

Training Key Features


30+ Hours Course Duration


Industry Expert Faculties


Completed 500+ Batches


100% Job Oriented Training


Free Demo Class Available


Certification Guidance

Training Batch Schedule

Weekdays Regular (Class 1Hr - 1:30Hrs) / Per Session

01-10-2018 Starts Coming Monday (Monday - Friday)08:00 AM (IST)


27-09-2018 Starts Coming Thursday (Monday - Friday)08:00 AM (IST)


Weekend Regular (Class 3Hrs) / Per Session

29-09-2018 Starts Coming Saturday (Saturday - Sunday)11:00 AM (IST)


Weekend Fast-track (Class 6Hrs - 7Hrs) / Per Session

29-09-2018 Starts Coming Saturday (Saturday - Sunday)10:00 AM (IST)


Training Syllabus

Benefits of Closed Loop Marketing
Creating and Using Marketing Lists
Marketing Campaigns and Quick Campaigns
Quick Campaigns
Introduction to Marketing Campaigns
Creating a Marketing Campaign
Creating and Using Campaign Templates
Importing Leads
Implementing and Managing Marketing Campaigns
Campaigns, Campaign Activities and Marketing Lists
Creating and Using Email Templates
Sales Literature, Products and Price Lists
Distributing Campaign Activities
Capturing and Viewing Campaign Responses
Working with Campaign Responses
Analysis, Reporting and Goals
Analyzing Marketing Information with Lists, Views and Charts
Working with Reports
Creating and Managing Marketing Goals
Creating Charts
Customizing and Working with Dashboards
Sales Management in Microsoft Dynamics
Overview of the Sales Process in Microsoft Dynamics CRM
Core Records in the Sales Process
Tracking Competitors and Managing Sales Literature
Working with Leads
Working with Opportunities
Sales Processes, Workflows and Dialogs
Working with the Product Catalog
The Product Catalog and the Sales Process
Unit Groups
Adding and Maintaining Products
Creating, Maintaining and Using Price Lists
Sales Order Processing
The Microsoft Dynamics CRM Sales Order Process
Opportunities, Quotes, and the Sales Process
Working with Orders
Working with Invoices
Analysis, Reporting and Goals
Analyzing Sales Information with Lists, Views and Charts
Working with Reports
Exporting Sales Information to Microsoft Office Excel
Creating and Managing Sales Goals
Creating Charts
Service Management in Microsoft Dynamics
Getting Started with Service Management
Cases and the Service Management Process
Queues and Contracts in Service Management
Working with Cases in the Case Grid
Working with Cases and Contracts
Creating Case Records
Working with Cases
Contracts and Contract Templates
Creating and Working with Contracts
Using Contracts with Cases
Using the Knowledge Base
Article Templates
Creating, Approving and Publishing Articles
Using and Searching the Knowledge Base
Cases and Knowledge Base Articles
Working with Teams and Queues
Introduction to Teams
Introduction to Queues
Creating and Managing Queues
Working with Queues and Queue Items
Using Workflows with Queues
Analysis, Reporting and Goals
Service Management Reports
Service Management Charts and Dashboards
Goal Management for Service
Service Scheduling in Microsoft Dynamics
Service Scheduling Overview
Service Scheduling Scenarios
Service Scheduling Process
Working with Service Activities and the Service Calendar
Closing, Canceling, or Rescheduling a Service Activity
Using Charts and Reports to Analyze Service Activities
Advanced Topics
Understanding the Service Activity Scheduling Engine
Resources, Services and Selection Rules
Incorporating Customer Preferences
Resource and Service Capacity Requirements
Understanding Sites and Same-Site Requirements
Microsoft Dynamics Customization and Configuration
Business Units and Security Roles
Business Units
Managing Business Units
Security Features
Configuring Users and Teams
User Management Overview
Adding and Maintaining User Accounts
Team Configuration
Customizing Microsoft Dynamics CRM Overview
Customization Methodology
Who can Customize Microsoft Dynamics CRM?
Types of Customizations
Types of Customizations – Solutions
Customizing Fields
Customization Concepts
Field Data Types
Field Properties
Creating Fields
Creating Option Sets
Customizing Entities
Entity Concepts
Modifying Custom Entities
Customizing Relationships and Mappings
Types of Entity Relationships
Creating Entity Relationships
Entity Mapping
Customizing Forms, Views and Charts
Basic UI Customization Capabilities
View Customization Overview
Form Customization Overview
Other Form Objects
Creating New Forms
Configuring Field Security
Field Security Scope
Field Security and Other Security Methods
Configuring Auditing
Enabling Auditing
Viewing Audit Data
Managing Audit Partitions
Configuring Solutions
Solutions Review
Exporting and Importing Unmanaged Solutions
Exporting and Importing Managed Solutions

Frequently asked questions

Microsoft Dynamics CRM Trainer Profile
Our Microsoft Dynamics CRM Trainers
  • More than 10 Years of experience in Microsoft Dynamics CRM ® Technologies
  • Has worked on multiple realtime Microsoft Dynamics CRM projects
  • Working in a top MNC company in Bangalore
  • Trained 2000+ Students so far
  • Strong Theoretical & Practical Knowledge
  • Certified Professionals
Microsoft Dynamics CRM Placement Training in Bangalore
  • More than 2000+ students Trained
  • 92% percent Placement Record
  • 1000+ Interviews Organized
Microsoft Dynamics CRM Training Batch Size in Bangalore
  • Regular Batch (Morning, Day time & Evening)
    • Seats Available : 8 (maximum)
    Weekend Training Batch (Saturday, Sunday & Holidays)
    • Seats Available : 8 (maximum)
    Fast Track Batch
    • Seats Available : 5 (maximum)
Average salary for a Microsoft Dynamics CRM Professionals in Bangalore?

As per the latest reports from top research firms in salary survey like PayScale and Glassdoor, Microsoft Dynamics CRM Professionals are earning an average salary of Rs. 406946/- per year in Bangalore. It varies based on city, industry, total years of experience and more. Our Microsoft Dynamics CRM training in Bangalore helps you to go even beyond the average salary as mentioned above.

What roles are offered by companies for Microsoft Dynamics CRM professionals?

It might depend on every individual company. But, widely these are the roles anyone can expect after successful completion of Microsoft Dynamics CRM Training in Bangalore.


  • Microsoft Dynamics CRM Executive
  • Support Engineer
  • Microsoft Dynamics CRM Developer
Which companies are hiring Microsoft Dynamics CRM Professionals in Bangalore?

According to popular job portal Naukri, there are numerous companies are looking for Microsoft Dynamics CRM professionals in Bangalore. Some of the companies looking for expert Microsoft Dynamics CRM professionals are Squareroot Consulting, IDC Technologies, Optimum InfoSystem, Catalyst, Artemis Technologies, Dvara Solutions, Abhi Resource Management, etc.

Do I get job support at end of this course?

Absolutely, we are having dedicated team for assisting you at end of the course.


  • We / Your Instructor helps you build a proper resume.
  • We / Your Instructor will share top interview questions and answers in that specific technology.
  • We / Your Instructor will share some of the insights about the real world projects using this specific technology.
  • We are working tirelessly to bring a better career change.
What payment modes are accepted?

We accept all major kinds of payment options. Cash, Card (Master, Visa and Maestro etc), Net Banking and etc

Training Reviews

[RICH_REVIEWS_SHOW category=”rpa”]


My Training Bangalore Placements in Bangalore


We offers placement opportunities as add-on to every student / professional who completed our classroom or online training. Some of our students are working in these companies listed below.


Related Courses

Microsoft .NET Training

My Training Bangalore provides best Microsoft .NET training in Bangalore


MSBI Training

My Training Bangalore provides best MSBI training in Bangalore


MicroStrategy Training

My Training Bangalore provides best MicroStrategy training in Bangalore


Windows Azure Training

My Training Bangalore provides best Windows Azure training in Bangalore


Microsoft Dynamics CRM

My Training Bangalore provides best Microsoft Dynamics CRM training in Bangalore


Power BI Training

My Training Bangalore provides best Power BI training in Bangalore


Sharepoint Training

My Training Bangalore provides best Sharepoint training in Bangalore


DevOps Training

My Training Bangalore provides best DevOps training in Bangalore

My Training Bangalore Official Branches in Bangalore

# 12, 2nd Floor, Sharavanthi Blue Chip,
100 Feet Ring Road,
BTM Layout 1st Stage,
Bengaluru, Karnataka 560068

My Training Bangalore

Top Training Institute in Bangalore - My Training has successfully trained and placed over 3000 students in software industry using advanced training program and strategic tie ups.

Contact us

# 12, 2nd Floor, Sharavanthi Blue Chip,
100 Feet Ring Road, BTM Layout 1st Stage,
Bengaluru, Karnataka - 560 068


My Training Bangalore © 2018 | All Rights Reserved.